How to place wholesale orders:

Creating an account to place WHOLESALE ORDERS with our company is very easy.


We are a Peruvian Export Company with more than 20 years of experience. We have happy customers in more than 30 countries around the world. You may know us from our previous brand ETNIKO, which we have upgraded to our new brand ROYAL ALPACA, offering a variety of designs to suit the most discerning market.


You just need to fill out the registration page form with your company details, and we will get in touch with you by EMAIL to give you all the information you need.

Here are some simple steps you can follow to complete your wholesale order.

All you have to do is click here and fill out the registration form with your company details. We will email you to confirm that your account has been created and send you the username and password to access our Wholesale Area.


You can also write to us on whatsapp for any questions.
We invite you to discover the beauty, softness and warmth of these unique garments, made with 100% Baby Alpaca, one of the finest and most luxurious natural fibers in the world.
Our garments are ideal for winter, as they protect you from the cold and give you a feeling of comfort and elegance. Plus, they are eco-friendly and sustainable, as they respect the environment and animal welfare.
In our online catalog you can find a great variety of designs, colors and sizes, for all tastes and occasions.
From ponchos, shawls, scarves and hats, to sweaters, cardigans, jackets and coats. There are also options for children and babies, that they will surely love.

Don’t wait any longer and enter the online catalog.
And if you have any questions, don’t hesitate to contact us by whatsapp or email. We will be happy to assist you and advise you.
You should have already created your account in our Wholesale Area and received your username and password by email.
Now you can log in to your personalized account and check the wholesale prices and complete everything you need to place your wholesale order.

Remember that we offer personalized attention by whatsapp, where we will be happy to answer all your questions. We look forward to hearing from you soon!
In our Wholesale Area you will find a form that you must fill out with the SKU codes and colors of each product that interests you.
The minimum F.O.B. value to attend wholesale orders is USD 2,000 American dollars.
Once you have completed the form, you must send it by email to the following address: info@royal-alpaca.com

Our export department will respond very quickly with a formal quotation including the detailed value of each product and the cost of transportation and insurance.
We work with DHL and FEDEX for our exports.
The estimated production time will be sent in the quotation along with the information necessary to confirm your order.
Thank you for choosing us and confirming your order. You can relax and look forward to receiving your beautiful garments at your address.
We will work hard to produce your order as soon as possible, and we will notify you when it is ready to be shipped by DHL or FEDEX. They will take care of all the customs formalities for you, so you don't have to worry about anything. It's a fast and easy process.
We are confident that you will love your order, as it is made of 100% baby alpaca fiber, the finest and softest in the world. You will be able to offer your customers exclusive and high-quality products at a great price.

We are excited to work with you and we are always here to help you with any questions or concerns. Please feel free to contact us anytime.

Terms & Conditions

These terms and conditions form part of any quotation and/or contract. By purchasing goods from us you are bound and agree to these Terms and Conditions. You may place your wholesale order through our online shopping bag. Once your wholesale status has been approved, you will be able to login and view wholesale pricing discounts. You must be logged in to an approved wholesale account in order to view these prices. Items that do not have discounted prices are not available for wholesale purchase.
If you use our Wholesale Area, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Royal Alpaca Ltd, does not offer products for sale to children under 18. We sell products for purchase by adults only. By using this site, you are representing to us that you are 18 years old or older. Royal Alpaca Ltd. will not be liable for any damages that may result from misrepresentation of age by a user of our site. Royal Alpaca Ltd, reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Thank you for exploring the Royal Alpaca Ltd, - Wholesale Area website. These Terms of Use govern your use and access to this site. We may change, update, delete or add to these terms over time. By accessing and using this site, you agree to these Terms of Use, all policies within this site (including our return policy), and all changes or modifications to the foregoing. If you do not agree to these Terms of Use, such policies, or any modifications there to, please do not use this site.
At Royal Alpaca Ltd. we focus on the fact that the word "your" is comprised of the words "you" and "our", and together we work toward our shared goal of making your brand line the most successful brand it can be. We offer Private Label service, under special conditions that develop as the needs of each client. Please contact our export department to ask about current conditions for this service.

Royal Alpaca Ltd. offers private labels to many corporate clients.

Custom development: Customers could request their own designs.


Custom Labels: Customer can provide their labels. We can also provide assistance in label development and design.

Order size: Order sizes will be mutually agreed upon before shipments. The minimum quantity is 04 units per Color, Size and Model.

Production Time: The production time that we need for make a new wholesale order is 30 Days. Our private label policy is designed for total customer satisfaction.

We are committed to a high standard of customer service.

If you want to change something, it can be done relatively fast and inexpensively. We want our program to standout above the competition, but most of all we want you to be happy.

Shipment Information

Royal Alpaca Ltd. currently ships to the following countries: United States United Kingdom Switzerland Sweden Spain Scotland Russia Romania Poland Peru New Zealand Norway Netherland Mexico Latvia Korea Japan Italy Ireland Hong Kong Germany Finland France Denmark Canada Belgium Austria Australia Argentina


All items are shipped from our warehouse in Arequipa, PERU. We partner with DHL, FEDEX and TNT to ship our products to international locations.


Countries that Royal Alpaca Ltd. does not ship to include: Afghanistan, Bosnia-Herzegovina, Central African Republic, Cuba, Georgia, Ghana, Iraq, Iran, Libya, Niger, Nigeria, Senegal, Serbia, Somalia, and Sudan

The wholesale orders will be sent as agreed between our export Department and our customers

Shipping methods:


» Service Door to Door: This service consists in transporting the goods from our warehouse in Arequipa - Peru to the address specified by our customer.

A street address is required for delivery. Sorry, we cannot deliver to P.O. Boxes or APO/FPO addresses


» Service Door to Airport: This service consists in transporting the goods from our warehouse in Arequipa - Peru to the international airport closest to the city specified by the customer.


INCOTERM (International commercial terms)


» F.O.B. Free On Board (named loading port)

» C.I.F. Cost, Insurance and Freight (named destination port)

» C.P.T. Carriage Paid To (named place of destination) (Without Insurance)


Logistic Operators:


» DHL Express Service.

» FedEx International Express Service.

» Kuehne + Nagel.

Your packages might be subject to the customs fees, taxes and import duties of the country of destination. Please note that customers are responsible for paying the customs, taxes and import duties at the time of delivery. Royal Alpaca Ltd. cannot determine in advance what these fees will be because we have no control over these charges. For this reason, Royal Alpaca Ltd. shipping charges do not include any of these fees. For more information about customs fees and import duties, please contact your local customs office.

Payments

Bank Name: BANCO DE CREDITO DEL PERU

Bank Address: Esq. Av. R. Rivera Navarrete / Av. Juan de Arona - Lima - Peru

SWIFT CODE BANK: BCPLPEPL

The wholesale orders, which are less than USD $ 2,000.00 (American Dollars) can be paid by credit card.


We are working with PayPal, who provides us the availability to accept the payment by credit cards.

Like most credit card processors, PayPal charge a fixed percentage fee of 5.5% on every payment.


For further details please contact our Export Department

Credit Cards: VISA, MasterCard, American Express, Discover, JCB, Diners Club, PayPal, Debit

You can send your Payment in minutes, Use cash, credit, or debit cards.

You'll find the Western Union or MoneyGram agents in many convenient places where you shop, just look for the MoneyGram sign.

If You Have More Questions

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